September Experiment:Tracking QR Code Strategy

I’m going to run an experiment through the month of September, whereby I’ll be scanning every QR code I come across (…and remember to scan). I’ll then be reporting on how well strategized the group of QR codes ends up being – where they point to, how user friendly it is, how much value it provides, etc.

Why?

While much of the criticism of QR codes has been on adoption rates (which is entirely valid by the way!) not enough people are highlighting the fact that, in my opinion, the QR killer will be the lack of strategy that marketers have been putting behind their use.

If we get over the adoption hurdle (which is a simple and common process that happens with most technology), it wont matter if users aren’t getting value out of the QR codes themselves, they’ll stop scanning altogether…it won’t be worth it to keep going.

I’ll take a few more opportunities this month to talk QR strategy.

Digital Activism Book: Chapter Abstract

I’m in the last stages of writing a chapter for a book on Digital Activism that’s being written by a really great group of colleagues, such as Patrick Meier, Gaurav Mishra, Mary Joyce, and Tim Hwang (among others).  I thought I’d lay out my outline for now, as I’m working through it.

Please let me know your thoughts on any of the subjects, or if you think there’s a great resource or case study I should be including.

Title: Digital Inequality and Elitism

CURRENT LANDSCAPE OF DIGITAL INEQUALITY & INHIBITING FACTORS

  • What are the real hurdles to digital adoption? Is it economic differences?  Educational level?  Access?  Skill level?  Is it the internet itself?
  • How does the Digital Divide effect society, its access to information and progress in certain parts of the world?
  • What does it mean if people in rich countries are using digital tools for activism on behalf of people in poor countries? (Example: Online Darfur Movement)  Is this helpful? Or is this harmful (for instance, does it reinforce “colonialism”?)

DIGITAL ACTIVISM & POLITICAL PARTICIPATION

  • How can political parties, groups and organizations use these tools?
  • How does this decrease the Digital Divide?

DIGITAL TOOLS & COLLECTIVE ACTION

  • What does it means if certain groups in society are participating in digital activism efforts while others are not? (Iran twitter example) What does it mean if certain groups are able to advocate more effectively just because they are more tech savvy?
  • Who will the new elite be?

WHAT MAKES A GOOD DIGITAL TOOL FOR ACTIVISTS

  • How have certain digital tools lessened the Digital Divide?
  • What are some specific qualities of digital tools that make them more likely to be used?

Other Questions

  • When can we claim victory over the digital divide with regard to activism?
  • Is an active and engaged global middle class sufficient to push for progressive values?
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DigiActive: R@D Digital Activism Survey

Colleagues Mary Joyce, Timo Zaeck and myself have just released the findings of a study on Digital Activism around the world through DigiActive’s Research@DigiActive (R@D).

To download the full report click here (in .pdf format):

Abstract:

Our goal in creating this survey was to collect the first international demographic data on the new group we call “digital activists”: people who use digital technology as part of grassroots campaigns for social and political change.

From late mid-February to mid-April of 2009, DigiActive collected 122 responses through an open online form, followed by three rounds of qualitative and quantitative analysis.  Despite the challenges of researching the world’s digital activists we felt a need to record – in some rough way – this evolving demographic.  Our original data set is available for download above and we welcome comments below through survey@digiactive.org.

Key Findings:

Economics Digital activists, particularly in developing countries, are much more likely than the population at large to pay a monthly subscription fee to have Internet at home, to be able to afford a high-speed connection, and to work in a white-collar job where Internet is also available. In short, digital activists are likely to be prosperous.

Access Intensity of use, rather than simple access, is critical as to whether or not a person is a digital activist. This high use is only possible for people with the ability to pay for it. The Internet may be democratizing, but its effects are felt most strongly in the global middle class.

Causes Across regions, “rights” emerged as the most popular cause, with 21 different types identified by respondents.

Broadcast The plurality of respondents (37%) believe digital technology’s greatest value for activism is one-way communication. What makes social media useful for digital activism may not be its interactivity but rather the fact that these technologies collapse the barrier to broadcast.

Mobiles Respondents with more features on their mobile phone – such as Internet, video, and GPS – are more likely to use their phones for activism. This is another indicator of the importance of financial resources for digital activists, both quantitatively, in terms of greater technology access, and qualitatively, in terms of better (mobile) hardware.

Platforms Social networks are the most common “gateway drug” into digital activism.

Skills Findings on technology and advocacy skills acquisition challenge the assumption that those who have a facility with technology are more likely to become digital activists and gives encouragement to programs that seek to teach technology skills to traditional activists.

Age Older activists in the respondent group are most likely to use digital technology to increase the efficiency of offline activities, such as training and evidence collection, and less likely to participate in activities which have gained popularity because of the availability of online tools, such as posting original content on web sites.

The purpose of Research@DigiActive (R@D) is to produce applied, thought-provoking, actionable research at the cutting edge of Digital Activism. It seeks to highlight and disseminate studies in the new academic field of digital activism by publishing short papers by promising scholars. To submit a paper or get more information, please contact our Director of Applied Research, Patrick Meier, at Patrick AT Digiactive.org.

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