I’ve recently graduated from business school and entered the field of new-media marketing, yet I’m continually surprised that many of the ideas I’m faced with professionally every day had not been a part of my MBA curriculum — not a mention of new-media strategies, ideas or tools in any of my courses. There was no mention of such things as collaborative gaming products, no discussion of free user platforms supported by advertising, or content management and thought leadership, or the software-as-a-service business model. And there was no discussion of new ways to communicate with customers or the great shifts in consumer behavior that have occurred and still are occurring……
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